Returns & Exchanges

At Atwater, we want you to be completely satisfied with your skincare routine. If you are not happy with your purchase, we accept returns of products in their original condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Print Your Label

  Select the items you wish to return and download your prepaid shipping label provided by our system.

• 3.
  Pack Your Items

  Securely pack the products in their original packaging to ensure they arrive back at our warehouse safely.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.